HLTSS00065
Infection Control Skill Set
(Retail)

ESSENTIAL COVID-19-RELATED TRAINING FOR THE COMMUNITY PHARMACIES OF AUSTRALIA

Featuring Learning and Assessments material, developed in collaboration with the Pharmacy Guild of Australia, designed to target the needs of Community Pharmacies

Welcome to the Pharmacy Guild of Australia and iCollege Infection Control Training webpage. We are delighted to bring this training to you. We have made every effort to customise the training ensuring that it meets the standard operating procedures and protocols that should be utilised in the operation of a Community Pharmacy.

Course overview

As an employee or pharmacist in the retail and community Pharmacy Industry, there are numerous and significant challenges that can arise during your standard work day. This program will assist you to better understand the minimisation of potential exposure to not only COVID – 19 but other infectious diseases and ensure you are prepared to handle any dangerous or community safety situations as and when they arise. This course has been prepared jointly by The Pharmacy Guild of Australia and iCollege Limited and covers standard operating procedures already in place in community Pharmacies.

Course description

A set of skills to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in organisations operating in the retail industry.

Delivery Methods
ONLINE (Online and on-the-job)
BLENDED (Face-to-face and on-the-job)

Course Fee
Fee-FREE for eligible students.
or $120 (exclusive of GST) per person for participants who are not eligible for a subsidised training place.

COVID-19 has impacted infection control standards in a range of job roles across the economy. Return to work with the skills and knowledge to implement strategies and practices that will help you safeguard yourself, your colleagues and your customers from COVID-19.

National Infection Control Training Fund

The Australian Government together with state and territory governments have established a new $80 million Infection Control Training Fund to fast-track fee free (or low cost) infection control training to support the re-opening of customer-facing businesses nationwide. The infection control short courses are the first national training products developed by the new Australian Industry Skills Emergency Response Sub-Committee in response to COVID-19.


To keep Australian workers safe during COVID-19, the Australian Government has announced four national infection control skill sets endorsed by COAG Skills Council. These skill sets offer nationally recognised training to frontline workers in the retail, food handling, and transport and logistics industries. The infection control skill sets are the first national training products developed by the new Australian Industry Skills Emergency Response Sub-Committee in response to COVID-19.

The Government is working with the states and territories to develop a new National Partnership Agreement with matched funding provisions that will see $80 million available to support this critical infection control training in customer-facing businesses nationwide.

Participants will learn a range of skills, including:


  • Hand hygiene practices
  • Effective surface cleaning
  • Use of personal protective equipment
  • Disposal of contaminated waste
  • Hazard identification, control and reporting
  • Appropriate protocols and responses in the event of an incident
  • Knowledge regarding the basis of infection and transmission

Additional Information

You will require a computer and adequate internet access. To complete the assessment, you will require a mobile device or tablet with video function.

Select Your State

VIC NT TAS

For inquiries about this program please call 1800 206 010